All Systems Operational
The ANS status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact the ANS Service Desk by submitting a Priority Support Ticket or by calling 0800 230 0032.

Scheduled Maintenance

Glass maintenancePlanned Maintenance

Schedule

January 27, 2025 18:30 - 19:00 GMT

Components

Web Services

Description

On Monday 27th January between 18:30 and 19:00, ANS will be performing essential maintenance on the Glass platform. Any users logged in at the time of the update may be logged out of the platform and asked to login again. Any customers experiencing issues when accessing Glass after 19:00 on 27 January should contact the Service Desk via the usual channels.

Schedule

February 3, 2025 21:00 - 22:30 GMT

Components

Web Services, API Services

Description

On 3rd February between 21:00 and 22:30 ANS are performing core network maintenance on infrastructure servicing the DDoSX platform. Whilst DDoSX protection will be unaffected, there will be a period of up to 15 minutes at the start of the work during which portal management of your DDoSX service will be unavailable. All portal functionality for DDoSX is expected to be restored by 21:30. If you have any issues managing DDoSX after this time, please contact the service desk via the usual channels.

Service Desk Operations

Telephone Support Line

Operational

support@ans.co.uk

Operational

ANS Network

MAN4, Manchester, United Kingdom

Operational

MAN5, Manchester, United Kingdom

Operational

MAN6, Manchester, United Kingdom

Operational

MAN7, Manchester, United Kingdom

Operational

MAN8, Manchester, United Kingdom

Operational

3rd Party Network Provider (ANS Managed)

Operational

ANS Data Centres

MAN4, Manchester, United Kingdom

Operational

MAN5, Manchester, United Kingdom

Operational

MAN6, Manchester, United Kingdom

Operational

MAN7, Manchester, United Kingdom

Operational

MAN8, Manchester, United Kingdom

Operational

3rd Party Data Centre (ANS Managed)

Operational

eCloud VPC

Manchester West, United Kingdom

Operational

Manchester Central, United Kingdom

Operational

Manchester South, United Kingdom

Operational

Amsterdam, Netherlands

Operational

London Central, United Kingdom

Operational

London West, United Kingdom

Operational

eCloud Private

Manchester, United Kingdom

Operational

Amsterdam, Netherlands

Operational

London, United Kingdom

Operational

Web Services

ANS.co.uk

Operational

ANS Portal

Operational

Glass

Operational

SSL Certificates

Operational

DDoSX

Operational

API Services

Priority Support System

Operational

eCloud

Operational

SSL Certificates

Operational

Domains

Operational

DDoSX

Operational

SafeDNS

Operational

DRaaS

Operational

Backup and Recovery

DRaaS

Operational

CommVault

Operational

ANS Managed backup

Operational

Site Recovery Manager

Operational

ANS Monitoring

Manchester, United Kingdom

Operational

Manchester West, United Kingdom

Operational

Manchester Central, United Kingdom

Operational

ThreatVision MDR

Vulnerability Scans

Operational

Alert Logging

Operational

Dashboard View

Operational

Monitored Server Management

Operational

Real Time Alerts

Operational

DDoSX

Manchester, United Kingdom

Operational

Amsterdam, Netherlands

Operational

London, United Kingdom

Operational

Secure Cloud

eCloud National

Operational

eCloud Health

Operational

Defence Cloud

Operational

HSCN

Operational

PSN Assured

Operational

PSN Protect

Operational

PSN Policing

Operational

RLI

Operational

Managed Software

McAfee Anti Virus

Operational

External Provider

3rd Part Network Provider (Not ANS Managed)

Operational

3rd Party DNS Provider (Not ANS Managed)

Operational

3rd Party Network Provider (ANS Managed)

Operational

3rd Party: Crowdstrike

Operational

External Services